Web Design By, LLC ("Web Design By," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website, communicate with us, use our client portal, or use our services.
By using our website, client portal, or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Mailing address
- Billing and account information
- Information submitted through contact forms, support requests, project inquiries, client portal accounts, registrations, or other communications
We collect this information only when you choose to provide it.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide web development, hosting, maintenance, consulting, and related services
- Operate and manage client portal accounts
- Communicate about projects, accounts, invoices, support requests, or service updates
- Send transactional and service-related emails
- Send SMS communications where applicable
- Process billing, accounting, and payment-related activity
- Operate and improve our websites, products, and services
- Maintain security and prevent fraud, spam, abuse, or unauthorized access
- Comply with legal obligations
We do not sell your personal information.
Client Portal and User Accounts
Certain services may require the creation of a user account within our client portal.
Account information may include your name, email address, organization, login credentials, account preferences, project information, support history, billing information, and other information necessary to provide services.
Users may be offered the option to authenticate using third-party identity providers such as Google or Facebook. When using these services, we receive only the information authorized by the user and made available through the selected provider.
Cookies and Similar Technologies
Our website and client portal may use cookies, session variables, local storage, and similar technologies to:
- Maintain secure user sessions
- Remember user preferences
- Enable website and portal functionality
- Analyze website usage and performance
- Improve user experience
You may disable cookies through your browser settings; however, some portions of our website, client portal, or services may not function properly if cookies are disabled.
Analytics and Website Usage Data
Like most websites, we automatically collect certain technical information when you visit our website or use our services, including:
- IP address
- Browser type and version
- Device information
- Referring website
- Pages visited
- Date and time of access
- Usage and performance data
We may use analytics services, including Google Analytics, to help us understand how visitors use our website and services. These services may collect information such as IP address, browser type, device information, pages visited, time spent on pages, referring websites, and general geographic location.
This information is used to administer our systems, improve website performance, monitor security, analyze trends, and improve our content, usability, and overall user experience.
Google reCAPTCHA
Our websites and forms may be protected by Google reCAPTCHA to help prevent spam, abuse, and automated submissions. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Third-Party Services
We may use trusted third-party service providers to help operate our website, client portal, and business operations. These providers may include:
- Google Analytics for website analytics and performance measurement
- Google reCAPTCHA for spam prevention and security
- Mailgun for transactional and service-related email delivery
- QuickBooks for invoicing, accounting, and payment-related operations
- Twilio for SMS messaging and communication services
- Google and Facebook authentication services for account login and identity verification
- Web hosting, cloud infrastructure, backup, monitoring, and security providers
These providers may collect, process, or store information as necessary to perform their services. We make reasonable efforts to work only with providers that maintain appropriate privacy and security practices.
Client Data and Authorized Access
As part of providing web development, hosting, consulting, integration, automation, AI, or support services, clients may authorize us to access third-party platforms, websites, applications, hosting accounts, cloud services, social media accounts, analytics accounts, advertising accounts, or business systems.
We use such access solely to perform requested services. We take reasonable measures to safeguard credentials, access tokens, and related information and do not share such information except as necessary to provide authorized services.
Communications
We may communicate with clients and users by email, phone, or SMS regarding account activity, support requests, project updates, security notifications, billing matters, service announcements, and other operational communications.
Users may opt out of non-essential communications where applicable; however, certain service-related communications may be required to maintain active accounts and services.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Our websites use encrypted connections through HTTPS/SSL/TLS where appropriate. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Children's Privacy
Our website, client portal, and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.
External Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Object to certain uses of your information
- Request information about how your data is used
To make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated revision date. Continued use of our website, client portal, or services after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Web Design By, LLC
Email: [email protected]
This Privacy Policy applies to webdesignby.com and any related websites, applications, client portals, software platforms, and services operated by Web Design By, LLC unless a separate privacy policy is provided for a specific service.